Web design for Healthcare & clinics
A site that tells a new patient what to expect before they ask, with clear paths to book at the right location.
The outcome people actually want: a site that brings in enquiries, not just one that looks current.
Appointment requests get lost between the website and the schedule.
A patient fills in a form, it arrives as an email, and someone at the front desk re-types it into the scheduling system when they get to it. Requests made after hours wait until morning, and a request for a location that's full bounces back a day later.
- Web appointment requests arrive as emails that someone re-types.
- Requests made after hours get no reply until the next day.
- New patients call to ask things the website could have told them.
- Each location's details are maintained separately, and drift.
What you get, in order.
A page plan
Which pages you need, what each one is for, and the questions it has to answer — agreed before anything is designed.
Wireframes
The structure of the key pages in plain grey boxes, so we settle the order of things before we argue about colour.
Visual design
Desktop and mobile designs built on a small system of type, colour and components, so new pages stay consistent.
A build-ready handover
If we're building it too, the design goes straight into the build. If you have a developer, you get organised design files and a component guide.
Who this is for.
Independent practices, multi-location clinics and healthcare-adjacent services with steady patient volume and a front desk that spends too much time on admin.
It's a poor fit where patient data would have to pass through tools your compliance requirements don't allow. We work that out with you early, before anything is built.
What makes it bigger or smaller.
Smaller
- A handful of core pages
- Copy you already have
- An existing brand to work from
- One decision-maker
Bigger
- Dozens of pages or locations
- Copy written from scratch
- A new brand at the same time
- Booking or CRM integrations
No numbers here — we'll put one in writing after we've seen it.
Before, during, and after.
Discovery, one to two weeks
We look at your analytics, your enquiries and your competitors, and talk to the people who answer the phone. You get a page plan and a short written read on what the current site gets wrong.
Design in rounds
Wireframes first, then visual design, with a review at each step. You see real pages early, not a moodboard and a big reveal.
Launch, then look
We watch how people use the new site for the first few weeks and fix what the data points at. Ongoing improvement can roll into a partnership; it doesn't have to.
What healthcare practices ask about web design.
How much does a website redesign cost?
There's no price on this page, because the honest answer depends on page count, whether copy exists, and what the site has to connect to. We scope it in the first conversation and put a fixed number in writing before any design starts.
How long does a website redesign take?
Most redesigns take somewhere between six and twelve weeks from discovery to launch. Smaller sites with existing copy land at the short end; sites with new copy, many pages or integrations take longer.
Do you write the copy too?
We can. Copy is often the part that's really broken, so we'd rather help with it than design around words that don't work. If you have a writer, we'll work with them.
Will we be able to update the site ourselves?
Yes. We build on platforms your team can edit — text, images and pages — without a developer, and we train whoever will be doing it before we hand over.
Will a redesign hurt our search rankings?
Not if it's handled properly. We map every old URL to its new home, carry over what's already ranking, and check search performance after launch. Most redesign damage comes from skipping that step.
Can you look after the site after launch?
Yes, through an ongoing creative engagement: reserved monthly capacity for updates and improvements, and a partner who flags what should change next. It is optional — the site is yours either way.
Can you connect our website to our scheduling system?
Often, yes. It depends on whether your practice management or scheduling system supports direct booking or integrations. We confirm what is possible during discovery, before recommending anything.
How do you handle patient data and HIPAA?
Carefully, and early. We scope anything touching patient information with your compliance lead, keep protected data in systems approved for it, and avoid routing it through tools that aren't. Compliance isn't a detail to sort out after launch.
Can you work across multiple locations?
Yes. Multi-location practices benefit most from a single source for hours, services and providers, so each location's page stays accurate.
Is this just a website project?
Often not. The website is usually part of it, but the biggest wins tend to sit in the intake process behind it — the forms, the handoff to the schedule, and the replies patients get.
Related services.
Tell us what your website is supposed to do. We'll tell you whether it's doing it.
Fifteen minutes, no deck, no pitch. You describe the problem, we tell you what we'd do about it and whether we're the right people for it.
That's away.
We've got it. You'll hear back from us directly — a real reply from the people who'll work on it, not an automated sequence.
Talk soon.